Thank you for shopping at HentaiManga.store. We strive to provide high-quality digital products and an enjoyable customer experience. Please review our refund policy below:
1. Digital Product Refunds
Due to the nature of digital products, all sales are generally final and non-refundable. Once a product is downloaded or accessed, we cannot accept returns, exchanges, or offer refunds. However, under certain circumstances, we may consider refunds if:
- The product was not delivered: If a product fails to download or access is not provided as promised, please contact us within 7 days of purchase.
- Technical issues prevent use: If there are technical problems that prevent you from accessing or using the digital product, we may, at our discretion, offer support or a refund.
2. Requesting a Refund
If you believe you are eligible for a refund based on the criteria above, please reach out to our support team within 7 days of your purchase. To request a refund, provide the following details:
- Your full name and order number
- A description of the issue or reason for your refund request
- Screenshots or other relevant evidence to support your claim
Please send refund requests to support@hentaimanga.store. We will evaluate your request within 3-5 business days and notify you of our decision.
3. Chargebacks
If you initiate a chargeback, please be aware that it may affect your future access to our products and services. We recommend contacting us first to resolve any issues before pursuing a chargeback.
4. Changes to This Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website and services signifies acceptance of these changes.
5. Contact Us
For questions or further assistance, feel free to reach out to us at:
Email: support@hentaimanga.store